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737801 - Computers-Service & Repair

Reviews for Schrock Innovations

• Schrock Innovations

  Charged 100% over list price

  1 5 0 1.0

  Posted On: Apr 10, 2015

  Reviewer: Uli Wehr

  “Charged 100% over list price; how would you feel about that?
  
  I brought my PC in because it didn't start-up. It turned out that the boot drive went bad and needed to be replaced. They charged $200 for the 2 TB Western Digital WD20EZRX replacement drive alone. I asked if that is the correct charge and their answer was that this is what they charge their customers.
  
  The price for this particular drive at Newegg is $74.99. BestBuy sells it for $83.99. The list price is $99.99. Schrock Innovations charged $200. How would you call that?
  
  Unfortunately Schrock Innovations' customer service was even more of a letdown. Fortunately there are alternatives.”

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